Privacy Policy

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as your name, contact details, delivery address, and order information.

We only collect information that is reasonably necessary to provide our services and process your requests.

How We Use Your Information

Your information may be used to:

• Process and fulfil your orders
• Arrange delivery of your purchases
• Communicate with you about your order
• Respond to enquiries and provide customer support
• Improve our products, services, and website
• Meet applicable legal and regulatory requirements

Payment Information

Payments are processed through our selected payment providers.

SoleHouse does not need to store your full payment card details to process your order. Payment information is handled by the relevant payment provider according to its own security and privacy practices.

Sharing Information

We may share necessary information with trusted service providers involved in fulfilling your order, such as our courier and payment service providers.

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, and improve the overall experience.

You can manage or disable cookies through your browser settings, although some website features may not function correctly as a result.

Information Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Rights

You may request access to personal information we hold about you and ask for incorrect information to be corrected, subject to applicable law.

You may also contact us with questions about how your personal information is handled.

Changes to This Policy

SoleHouse may update this Privacy Policy from time to time.

Any changes will be published on this page and will apply from the date they are posted.

Contact

For privacy-related questions or requests, please contact SoleHouse through our Contact Us page.